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RedPencil.ai
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Your privacy, in plain words.

How RedPencil collects, uses and protects your information, kept as short as the law allows.

Last updated · Effective date set after legal review

Draft, under review

This is a working draft. A lawyer hasn’t reviewed it yet, and a few details are still blank. We’ll replace it with the reviewed version before RedPencil opens.

01Who we are

RedPencil.ai (“RedPencil”, “we”, “us”) is building an AI manuscript editor for fiction writers. We are the data controller for the personal information described in this policy.

To be confirmed: Company name, registered address and company number

Right now RedPencil is on a waitlist. The site collects email addresses and the messages you send us, and nothing else. Nothing is for sale and no one can upload a manuscript yet. The parts of this policy about accounts, manuscripts and payments describe how RedPencil will work at launch.

02What we collect

While RedPencil is on a waitlist, we collect:

  • Waitlist sign-ups: your email address, whether you confirmed it, the page you signed up from, any campaign tags in the link you followed, and a one-way hash of your browser’s user-agent string, which helps us spot automated sign-ups.
  • Contact messages: your name, your email address and what you write to us.
  • Usage data: which pages are visited, recorded by our analytics provider without your email address or anything you type into a form.

At launch, we will also collect:

  • Account information: your name, your email address and your sign-in details. Passwords, if you set one, are stored only as a secure hash.
  • Your manuscript and everything made from it: reports, margin notes, chats and your Story Bible.
  • Payment records: what you bought and when. Card details go to our payment processor, Paddle, and never reach our servers.

03How we use it

We use your waitlist email to confirm your sign-up and to tell you when RedPencil opens. We use contact messages only to reply to you.

At launch, we will use your manuscript only to produce your reports and answer your questions about them. We will use your email to sign you in, send receipts and tell you when a read is ready.

We send marketing email only if you have opted in, and every message has a one-click unsubscribe.

04Your manuscript and AI training

Your manuscript is never used to train AI. We don’t train models on it, and we don’t use any provider’s fine-tuning features.

At launch, the text of your manuscript is processed by Anthropic, our main AI provider, and by OpenAI only when Anthropic is unavailable. Both process it under API terms that exclude training on the text we send. Models change quickly; if we switch providers, this policy and the Transparency page will say so, and the same no-training terms will apply.

Each provider may hold what we send for a limited time under its own terms, for example to monitor for abuse, and that window can differ from one feature to another. We state each provider’s retention separately on our Transparency page instead of claiming that no copy exists.

No one at RedPencil opens your manuscript unless you ask us to for support, and we ask your permission first.

05Who we share it with

We share data only with the providers we need to run RedPencil. Each is bound by a data processing agreement.

  • Vercel hosts this site.
  • Supabase stores the waitlist and, at launch, your account and manuscript data.
  • Resend sends our email.
  • PostHog records anonymous site usage.
  • At launch, Anthropic and OpenAI process manuscript text (see section 04), Trigger.dev runs the background jobs that process a manuscript, and Paddle takes payments as our merchant of record.

We never sell, rent or trade your personal information, and we never share your manuscript with other writers.

06How long we keep it

Waitlist sign-ups are kept until you leave the waitlist or ask us to remove you. Contact messages are kept while we need them to help you. Site analytics data is kept for 12 months.

At launch, deletion happens in layers, and we tell you each one:

  • In your account: when you delete a book, it leaves your account immediately, with every report, margin note, chat and Story Bible made from it. Closing your account does the same for every book.
  • In our backups: encrypted backups roll over, and deleted data clears from them within 30 days.
  • At the AI providers: anything Anthropic or OpenAI held while processing your book expires on the provider’s own schedule, which we list separately on the Transparency page.
  • Payment records: Paddle keeps transaction records for as long as tax and accounting law requires, and so do we. They contain no manuscript text.

The file you upload is deleted automatically 30 days after we convert it, because we work from the converted text. Free-trial accounts that go unused for six months get a warning email and are then deleted.

07Your rights

You can ask to access, correct, export or delete your personal information, or object to how we use it.

While RedPencil is on a waitlist, email hello@redpencil.ai or use the unsubscribe link in any email we send. At launch, you’ll be able to do most of this yourself from your account settings.

You also have the right to complain to your local data protection authority.

08Cookies

The waitlist site doesn’t sign anyone in, so it sets no sign-in cookies.

At launch, essential cookies will keep you signed in. If we use analytics cookies, we will ask before setting them.

09Changes to this policy

If we make a material change, we will email you at least 30 days before it takes effect. The date at the top of this page shows when it was last updated.

10Contact us

Questions about privacy? Email hello@redpencil.ai or use our contact form.

Something here unclear?

Write to us